Terms and Conditions

These Terms and Conditions (“Terms”) govern the use of services provided by Gliding Sales (“we,” “our,” “us”). By engaging our services or using our website, you (“client,” “you,” “your”) agree to these Terms.

1. Company Information

Gliding Sales is a UK-based marketing services provider. These Terms are governed by the laws of England and Wales.

2. Services

We provide marketing, website development, CRM setup, SEO, automation, and related services.

Service details and deliverables will be confirmed in a written proposal or agreement.

Ongoing services (e.g., SEO, CRM, campaign management) are delivered on a rolling or monthly basis, subject to your agreement.

We do not guarantee specific outcomes such as sales volumes, leads, or rankings.

3. Pricing and Payment

Prices will be as set out in your proposal, invoice, or as otherwise agreed in writing.

Payments are due in line with the agreed schedule (monthly in advance or project milestones).

Accepted payment methods include bank transfer, debit/credit card, or other agreed channels.

Late payments may result in:

Interest charged at 10% per month

Suspension of services until full payment is received

Refunds are not provided once services have commenced, unless otherwise required by law.

4. Client Obligations

You must provide accurate and timely information, approvals, and access to platforms/accounts.

You are responsible for ensuring that all content you supply is lawful and does not breach third-party rights.

You must comply with all applicable regulations, including advertising standards and data protection laws.

5. Delivery of Services

Timelines provided are estimates and depend on your responsiveness.

A project is deemed complete once agreed deliverables are supplied, even if unused by you.

Ongoing services continue until either party ends the agreement.

6. Intellectual Property

Automations and campaigns remain the property of Gliding Sales.

Websites and designs transfer to you only once the full balance has been paid.

We may showcase completed work in our portfolio and marketing unless agreed otherwise.

7. Liability

We are not liable for indirect losses, business interruption, or lost profits.

Our total liability will not exceed the total amount paid by you for the relevant services.

We are not responsible for downtime, third-party failures, or issues outside our reasonable control.

8. Termination

Termination of any agreement must be mutually agreed in writing.

Termination does not remove your responsibility to pay for services already delivered.

9. Data and Privacy

We handle data in line with GDPR and UK Data Protection laws.

You remain responsible for your customers’ data and must maintain your own privacy policy.

10. Dispute Resolution

Both parties will attempt to resolve disputes informally first.

If unresolved, disputes will be governed by the laws of England and Wales, under the jurisdiction of English courts.

11. Changes to Terms

We may update these Terms from time to time. The updated version will be published on our website with the revised “Last Updated” date.